IS IT POSSIBLE TO EXCHANGE OR GET A REFUND FOR MY IMMUNOCTEM COVERS?
You have a period of 15 days after receipt of the package to request an exchange or refund of the IMMUNOCTEM covers (unopened packaging) that you do not want.
Please send us the IMMUNOCTEM anti-dust mite covers (return costs at your expense) by post (Colissimo tracked) to the return address indicated below, attaching a copy of your delivery note and specifying your wishes.
Return address:
IMMUNOCTEM
DIMOLOG S2
ZA les Vignettes
27690 Léry,
France
Please send us the IMMUNOCTEM anti-dust mite covers (return costs at your expense) by post (Colissimo tracked) to the return address indicated below, attaching a copy of your delivery note and specifying your wishes.
Return address:
IMMUNOCTEM
DIMOLOG S2
ZA les Vignettes
27690 Léry,
France
In the case of an exchange, if the new order is for a higher amount than the exchanged item, please include the additional payment by bank transfer to IMMUNOCTEM.
In the case of a refund request, we will refund you according to your original payment method, either by credit to your bank card or by bank transfer. We generally process refunds within 14 days of receiving the return.
Custom-made IMMUNOCTEM covers cannot be exchanged or refunded.
In the case of a refund request, we will refund you according to your original payment method, either by credit to your bank card or by bank transfer. We generally process refunds within 14 days of receiving the return.
Custom-made IMMUNOCTEM covers cannot be exchanged or refunded.
