Frequently asked questions anti-dust mite mattresses

Everything you need to know about IMMUNOCTEM® anti-dust mite integral protection mattresses : delivery times, shipping methods, invoice, exchange, refund...

Frequently asked questions anti-dust mite mattresses

ANTI-DUST MITE MATTRESSES

ANTI-DUST MITE BEDDING PROTECTORS

Why has the IMMUNOCTEM anti-dust mite mattress become the reference?

• WHY IS THE IMMUNOCTEM ANTI-DUST MITE MATTRESS NOT TREATED WITH ACARICIDE?

• WHAT ARE THE MAIN ADVANTAGES OF THE IMMUNOCTEM ANTI-DUST MITE MATTRESS?

• WHY IS THE IMMUNOCTEM DUST MITE MATTRESS SO COMFORTABLE?

• WHY IS THE IMMUNOCTEM MATTRESS ONE OF THE FEW MATTRESSES WITH THE OEKO-TEX STANDARD 100 LABEL CLASSE1

• WHY IS THE IMMUNOCTEM MATTRESS, SO TECHNICAL AND COMFORTABLE, SOLD CHEAPER THAN A TRADITIONAL MATTRESS?

• SHOULD YOU BUY AN IMMUNOCTEM COVER OR AN IMMUNOCTEM MATTRESS?

• WHY IS THE IMMUNOCTEM MATTRESS RECOMMENDED BY THE FRENCH ASSOCIATION FOR THE PREVENTION OF ALLERGIES?

• IS THE IMMUNOCTEM ANTI-DUST MITE MATTRESS REMOVABLE?

• IS THE IMMUNOCTEM DUST MITE MATTRESS WASHABLE AT 60 DEGREES?

• HAS THE IMMUNOCTEM DUST MITE MATTRESS UNDERGONE CRUSH TESTING?

• DOES THE IMMUNOCTEM ANTI-DUST MITE MATTRESS ALLOW SLEEPING INDEPENDENCE?

• DO YOU USE GLUE IN IMMUNOCTEM MATTRESSES?

• ARE THE SEAMS OF THE IMMUNOCTEM MATTRESS REINFORCED BY BIAS?

• WHERE ARE IMMUNOCTEM ANTI-DUST MITE MATTRESSES MADE?

Buy an IMMUNOCTEM anti-dust mite mattress

• I AM NOT ALLERGIC, CAN I USE THE IMMUNOCTEM MATTRESS AS A PREVENTIVE MEASURE?

• WHY SELL DIRECTLY WITHOUT AN INTERMEDIARY AND NOT IN STORE?

• SHOULD YOU CHOOSE BALANCED OR FIRM COMFORT?

• IS IMMUNOCTEM MATTRESS DELIVERY FREE?

• DO YOU DELIVER THE COMPRESSED MATTRESSES IN A SMALL BOX?

• HOW ARE IMMUNOCTEM ANTI-DUST MITE MATTRESSES SHIPPED?

• DO YOU DELIVER IMMUNOCTEM ANTI-DUST MITE MATTRESSES UPSTAIRS?

• WHAT IS THE SHIPPING TIME FOR IMMUNOCTEM MATTRESSES?

• DO I HAVE TO BE PRESENT ON THE DAY OF DELIVERY?

• DO YOU TAKE BACK THE OLD MATTRESSES?

• SHOULD I WAIT FOR THE SALES BEFORE BUYING AN IMMUNOCTEM MATTRESS?

• DO YOU HAVE SPECIAL OFFERS ON IMMUNOCTEM MATTRESSES?

• IS IT POSSIBLE TO PAY IN INSTALMENTS FREE OF CHARGE?

• CAN I ORDER A CUSTOM-MADE IMMUNOCTEM MATTRESS?

• DO YOU SHIP IMMUNOCTEM MATTRESSES DURING THE SUMMER HOLIDAYS?

• DO YOU SHIP IMMUNOCTEM MATTRESSES OUTSIDE OF FRANCE?

• WHAT IS THE DENSITY (WEIGHT/M3) OF IMMUNOCTEM MATTRESSES?

• WHAT IS THE WEIGHT OF IMMUNOCTEM MATTRESSES

• HOW DOES THE 5-YEAR WARRANTY WORK?

How to use my IMMUNOCTEM anti-dust mite mattress

• CAN I SLEEP ON MY IMMUNOCTEM RIGHT AWAY?

• WHAT TYPE OF BED BASE DO YOU RECOMMEND FOR MY IMMUNOCTEM ANTI-DUST MITE MATTRESS?

• IS MY IMMUNOCTEM FULLY REMOVABLE?

• CAN I WASH THE COVER OF MY IMMUNOCTEM ANTI-DUST MITE MATTRESS AT 60 DEGREES?

• IS MY IMMUNOCTEM DUST MITE MATTRESS WATERPROOF?

• CAN I PUT A MATTRESS PROTECTOR ON MY IMMUNOCTEM ANTI-DUST MITE MATTRESS?

• IS MY IMMUNOCTEM DUST MITE MATTRESS FULLY REVERSIBLE?

• IS THERE A WINTER OR SUMMER SIDE ON MY IMMUNOCTEM ANTI-DUST MITE MATTRESS?

• SHOULD I TURN MY IMMUNOCTEM ANTI-DUST MITE MATTRESS UPSIDE DOWN OR REVERSE IT FROM TIME TO TIME?

• ONCE UNPACKED, DOES MY IMMUNOCTEM ANTI-DUST MITE MATTRESS HAVE A PARTICULAR SMELL?

• CAN I PUT A MATTRESS TOPPER ON MY IMMUNOCTEM DUST MITE MATTRESS?

• CAN I PUT MY IMMUNOCTEM DUST MITE MATTRESS DIRECTLY ON THE FLOOR?

• CAN I PUT MY IMMUNOCTEM DUST MITE MATTRESS ON A WOODEN BOARD?

• CAN I USE MY IMMUNOCTEM DUST MITE MATTRESS ON A SOFA BED OR FOLDABLE BED?

ANTI-DUST MITE COVERS & ANTI-DUST MITE MATTRESSES