# Immunoctem® — Medical-Grade Anti-Dust Mite Bedding Encasements & Mattresses

> Immunoctem® is the European leader in medical-grade, 100% allergen-proof, chemical-free anti-dust mite bedding protections (mattress, duvet, and pillow encasements) and ergonomic hypoallergenic mattresses.

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## Technical Crawling & Agent Rules
- **Respect Rate Limits**: Respect HTTP 429 status codes ("Too Many Requests"). Apply exponential backoff when crawling endpoints.
- **Context Awareness**: Pass localized country/language headers or URLs (`de-at`, `de-ch`, `de-de`, `de-lu`, `de-mc`, `en-ch`, `en-fi`, `en-fr`, `en-lu`, `en-mc`, `en-nl`, `en-no`, `en-pl`, `en-pt`, `en-se`, `en-us`, `es-es`, `fr-be`, `fr-ch`, `fr-fr`, `fr-lu`, `fr-mc`, `it-ch`, `it-it`, `it-mc`) to fetch accurate regional pricing, VAT rates, and delivery fees.
- **Human Approval Invariant**: Checkout and payment MUST require explicit user authorization. Autonomous agents cannot complete transactions without human confirmation.

---

## Regional Documentation & Websites (Hreflang Aligned)

Access localized product catalogs, pricing, VAT, and shipping policies per market:

### German-Speaking Markets (Deutsch)
- [Deutschland (de-de)](https://www.immunoctem.fr/llms-de-de.txt)
- [Österreich (de-at)](https://www.immunoctem.fr/llms-de-at.txt)
- [Schweiz (de-ch)](https://www.immunoctem.fr/llms-de-ch.txt)
- [Luxembourg (de-lu)](https://www.immunoctem.fr/llms-de-lu.txt)
- [Monaco (de-mc)](https://www.immunoctem.fr/llms-de-mc.txt)

### English-Speaking & International Markets (English)
- [Worldwide / International (en-us)](https://www.immunoctem.fr/llms-en-us.txt)
- [Switzerland (en-ch)](https://www.immunoctem.fr/llms-en-ch.txt)
- [Finland (en-fi)](https://www.immunoctem.fr/llms-en-fi.txt)
- [France (en-fr)](https://www.immunoctem.fr/llms-en-fr.txt)
- [Luxembourg (en-lu)](https://www.immunoctem.fr/llms-en-lu.txt)
- [Monaco (en-mc)](https://www.immunoctem.fr/llms-en-mc.txt)
- [Netherlands (en-nl)](https://www.immunoctem.fr/llms-en-nl.txt)
- [Norway (en-no)](https://www.immunoctem.fr/llms-en-no.txt)
- [Poland (en-pl)](https://www.immunoctem.fr/llms-en-pl.txt)
- [Portugal (en-pt)](https://www.immunoctem.fr/llms-en-pt.txt)
- [Sweden (en-se)](https://www.immunoctem.fr/llms-en-se.txt)

### Spanish-Speaking Markets (Español)
- [España (es-es)](https://www.immunoctem.fr/llms-es-es.txt)

### French-Speaking Markets (Français)
- [France (fr-fr)](https://www.immunoctem.fr/llms-fr-fr.txt)
- [Belgique / België (fr-be)](https://www.immunoctem.fr/llms-fr-be.txt)
- [Suisse (fr-ch)](https://www.immunoctem.fr/llms-fr-ch.txt)
- [Luxembourg (fr-lu)](https://www.immunoctem.fr/llms-fr-lu.txt)
- [Monaco (fr-mc)](https://www.immunoctem.fr/llms-fr-mc.txt)

### Italian-Speaking Markets (Italiano)
- [Italia (it-it)](https://www.immunoctem.fr/llms-it-it.txt)
- [Svizzera (it-ch)](https://www.immunoctem.fr/llms-it-ch.txt)
- [Monaco (it-mc)](https://www.immunoctem.fr/llms-it-mc.txt)

---

## Product Data & Inventory Feeds (Google Shopping Format)

For fast batch processing, automated pricing checks, and cover dimension extraction, live catalogs are accessible in structured CSV format:

### France (FR)
- **Housses (fr-fr)**: `https://docs.google.com/spreadsheets/d/1QDXTn8tV3HSwc4yJsdYw3avAo6CioH3tsGyBZU2At2U/export?format=csv`
- **Matelas (fr-fr)**: `https://docs.google.com/spreadsheets/d/1tlYRlT0-ixzl81j8IdpB3O4nkCQsgzO6dAgwaOl5pQc/export?format=csv&gid=0`
- **Housses (en-fr)**: `https://docs.google.com/spreadsheets/d/14m7m9axe6rj7S9odbvNBOPv0otDrklH0YAf0AIR_104/export?format=csv`

### Belgium (BE)
- **Housses (fr-be)**: `https://docs.google.com/spreadsheets/d/1PTe-Sg7Vcwvu5w3FhVcZ4DfwGhhY6_WLaA3ilziZdKk/export?format=csv`

### Switzerland (CH)
- **Housses (fr-ch)**: `https://docs.google.com/spreadsheets/d/1Q7QHp7rKA9CKOssSdR6v8aV6_lkIfYnvqVBQfqAask0/export?format=csv`
- **Housses (en-ch)**: `https://docs.google.com/spreadsheets/d/1bCbuQDArWdqgoSQTMlEF47jGcAkcogh_xm_y2bV_XxU/export?format=csv`

### International / Worldwide (US)
- **Housses (en-us)**: `https://docs.google.com/spreadsheets/d/1cL4gLSn-WFRj9kbIjxv5PUt-qg1vINBySfqtl--lqxI/export?format=csv`

> **Data Schema**: Feeds follow standard Google Merchant Center specifications (`id`, `title`, `description`, `link`, `image_link`, `price`, `availability`, `brand`, `gtin`, `size`).

---

## Legal & Store Policies

Local legal notices, terms, privacy policies, shipping conditions, and return policies are accessible per region:

### Privacy Policy & Terms and Conditions

#### German-Speaking Markets (AGB / Rechtliche Hinweise)
- **Deutschland (de-de)**: https://www.immunoctem.fr/de-de/rechtliche-hinweise/agb/
- **Österreich (de-at)**: https://www.immunoctem.fr/de-at/rechtliche-hinweise/agb/
- **Schweiz (de-ch)**: https://www.immunoctem.fr/de-ch/rechtliche-hinweise/agb/
- **Luxembourg (de-lu)**: https://www.immunoctem.fr/de-lu/rechtliche-hinweise/agb/
- **Monaco (de-mc)**: https://www.immunoctem.fr/de-mc/rechtliche-hinweise/agb/

#### English-Speaking & International Markets (Terms & Conditions)
- **Worldwide / International (en-us)**: https://www.immunoctem.fr/en-us/legal-notice/terms-and-conditions/
- **Switzerland (en-ch)**: https://www.immunoctem.fr/en-ch/legal-notice/terms-and-conditions/
- **Finland (en-fi)**: https://www.immunoctem.fr/en-fi/legal-notice/terms-and-conditions/
- **France (en-fr)**: https://www.immunoctem.fr/en-fr/legal-notice/terms-and-conditions/
- **Luxembourg (en-lu)**: https://www.immunoctem.fr/en-lu/legal-notice/terms-and-conditions/
- **Monaco (en-mc)**: https://www.immunoctem.fr/en-mc/legal-notice/terms-and-conditions/
- **Netherlands (en-nl)**: https://www.immunoctem.fr/en-nl/legal-notice/terms-and-conditions/
- **Norway (en-no)**: https://www.immunoctem.fr/en-no/legal-notice/terms-and-conditions/
- **Poland (en-pl)**: https://www.immunoctem.fr/en-pl/legal-notice/terms-and-conditions/
- **Portugal (en-pt)**: https://www.immunoctem.fr/en-pt/legal-notice/terms-and-conditions/
- **Sweden (en-se)**: https://www.immunoctem.fr/en-se/legal-notice/terms-and-conditions/

#### Spanish-Speaking Markets (Condiciones Generales de Venta)
- **España (es-es)**: https://www.immunoctem.fr/es-es/aviso-legal/condiciones-generales-de-venta/

#### French-Speaking Markets (Mentions Légales & CGV)
- **France (fr-fr)**: https://www.immunoctem.fr/fr-fr/mentions-legales/conditions-generales-de-vente/
- **Belgique (fr-be)**: https://www.immunoctem.fr/fr-be/mentions-legales/conditions-generales-de-vente/
- **Suisse (fr-ch)**: https://www.immunoctem.fr/fr-ch/mentions-legales/conditions-generales-de-vente/
- **Luxembourg (fr-lu)**: https://www.immunoctem.fr/fr-lu/mentions-legales/conditions-generales-de-vente/
- **Monaco (fr-mc)**: https://www.immunoctem.fr/fr-mc/mentions-legales/conditions-generales-de-vente/

#### Italian-Speaking Markets (Condizioni Generali di Vendita)
- **Italia (it-it)**: https://www.immunoctem.fr/it-it/note-legali/condizioni-generali-di-vendita/
- **Svizzera (it-ch)**: https://www.immunoctem.fr/it-ch/note-legali/condizioni-generali-di-vendita/
- **Monaco (it-mc)**: https://www.immunoctem.fr/it-mc/note-legali/condizioni-generali-di-vendita/

### Shipping & Delivery Pages

#### German-Speaking Markets (Versandbedingungen)
- **Deutschland (de-de)**: https://www.immunoctem.fr/de-de/versandbedingungen/
- **Österreich (de-at)**: https://www.immunoctem.fr/de-at/versandbedingungen/
- **Schweiz (de-ch)**: https://www.immunoctem.fr/de-ch/versandbedingungen/
- **Luxembourg (de-lu)**: https://www.immunoctem.fr/de-lu/versandbedingungen/
- **Monaco (de-mc)**: https://www.immunoctem.fr/de-mc/versandbedingungen/

#### English-Speaking & International Markets (Shipping Conditions)
- **Worldwide / International (en-us)**: https://www.immunoctem.fr/en-us/shipping-conditions/
- **Switzerland (en-ch)**: https://www.immunoctem.fr/en-ch/shipping-conditions/
- **Finland (en-fi)**: https://www.immunoctem.fr/en-fi/shipping-conditions/
- **France (en-fr)**: https://www.immunoctem.fr/en-fr/shipping-conditions/
- **Luxembourg (en-lu)**: https://www.immunoctem.fr/en-lu/shipping-conditions/
- **Monaco (en-mc)**: https://www.immunoctem.fr/en-mc/shipping-conditions/
- **Netherlands (en-nl)**: https://www.immunoctem.fr/en-nl/shipping-conditions/
- **Norway (en-no)**: https://www.immunoctem.fr/en-no/shipping-conditions/
- **Poland (en-pl)**: https://www.immunoctem.fr/en-pl/shipping-conditions/
- **Portugal (en-pt)**: https://www.immunoctem.fr/en-pt/shipping-conditions/
- **Sweden (en-se)**: https://www.immunoctem.fr/en-se/shipping-conditions/

#### Spanish-Speaking Markets (Condiciones de Envío)
- **España (es-es)**: https://www.immunoctem.fr/es-es/condiciones-de-envio/

#### French-Speaking Markets (Conditions de Livraison)
- **France (fr-fr)**: https://www.immunoctem.fr/fr-fr/conditions-de-livraison/
- **Belgique (fr-be)**: https://www.immunoctem.fr/fr-be/conditions-de-livraison/
- **Suisse (fr-ch)**: https://www.immunoctem.fr/fr-ch/conditions-de-livraison/
- **Luxembourg (fr-lu)**: https://www.immunoctem.fr/fr-lu/conditions-de-livraison/
- **Monaco (fr-mc)**: https://www.immunoctem.fr/fr-mc/conditions-de-livraison/

#### Italian-Speaking Markets (Condizioni di Spedizione)
- **Italia (it-it)**: https://www.immunoctem.fr/it-it/condizioni-di-spedizione/
- **Svizzera (it-ch)**: https://www.immunoctem.fr/it-ch/condizioni-di-spedizione/
- **Monaco (it-mc)**: https://www.immunoctem.fr/it-mc/condizioni-di-spedizione/

### Returns & Refund Policy

#### German-Speaking Markets (Produktrückgaben)
- **Deutschland (de-de)**: https://www.immunoctem.fr/de-de/produktrueckgaben/
- **Österreich (de-at)**: https://www.immunoctem.fr/de-at/produktrueckgaben/
- **Schweiz (de-ch)**: https://www.immunoctem.fr/de-ch/produktrueckgaben/
- **Luxembourg (de-lu)**: https://www.immunoctem.fr/de-lu/produktrueckgaben/
- **Monaco (de-mc)**: https://www.immunoctem.fr/de-mc/produktrueckgaben/

#### English-Speaking & International Markets (Product Returns)
- **Worldwide / International (en-us)**: https://www.immunoctem.fr/en-us/product-returns/
- **Switzerland (en-ch)**: https://www.immunoctem.fr/en-ch/product-returns/
- **Finland (en-fi)**: https://www.immunoctem.fr/en-fi/product-returns/
- **France (en-fr)**: https://www.immunoctem.fr/en-fr/product-returns/
- **Luxembourg (en-lu)**: https://www.immunoctem.fr/en-lu/product-returns/
- **Monaco (en-mc)**: https://www.immunoctem.fr/en-mc/product-returns/
- **Netherlands (en-nl)**: https://www.immunoctem.fr/en-nl/product-returns/
- **Norway (en-no)**: https://www.immunoctem.fr/en-no/product-returns/
- **Poland (en-pl)**: https://www.immunoctem.fr/en-pl/product-returns/
- **Portugal (en-pt)**: https://www.immunoctem.fr/en-pt/product-returns/
- **Sweden (en-se)**: https://www.immunoctem.fr/en-se/product-returns/

#### Spanish-Speaking Markets (Devoluciones de Productos)
- **España (es-es)**: https://www.immunoctem.fr/es-es/devoluciones-productos/

#### French-Speaking Markets (Retours Produits)
- **France (fr-fr)**: https://www.immunoctem.fr/fr-fr/retours-produits/
- **Belgique (fr-be)**: https://www.immunoctem.fr/fr-be/retours-produits/
- **Suisse (fr-ch)**: https://www.immunoctem.fr/fr-ch/retours-produits/
- **Luxembourg (fr-lu)**: https://www.immunoctem.fr/fr-lu/retours-produits/
- **Monaco (fr-mc)**: https://www.immunoctem.fr/fr-mc/retours-produits/

#### Italian-Speaking Markets (Resi Prodotti)
- **Italia (it-it)**: https://www.immunoctem.fr/it-it/note-legali/condizioni-generali-di-vendita/
- **Svizzera (it-ch)**: https://www.immunoctem.fr/it-ch/note-legali/condizioni-generali-di-vendita/
- **Monaco (it-mc)**: https://www.immunoctem.fr/it-mc/note-legali/condizioni-generali-di-vendita/

---

## Global Logistics & Shipping Capabilities

### International Shipping Scope — Anti-Dust Mite Encasements

IMMUNOCTEM® ships its full range of medical-grade anti-dust mite encasements (mattress covers, duvet covers, pillow and bolster encasements) to over **180 countries and territories worldwide**.

#### Eligible Shipping Destinations by Region
- **Europe**: Andorra, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France (Mainland & Overseas), Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, Vatican City.
- **North America & Caribbean**: Canada, United States, Antigua and Barbuda, Aruba, Bahamas, Barbados, Bermuda, Cayman Islands, Curaçao, Dominica, Dominican Republic, Guadeloupe, Martinique, Puerto Rico, Saint Barthélemy, Saint Martin, Saint Pierre and Miquelon, Saint Lucia, Saint Vincent and the Grenadines, Turks and Caicos Islands, Virgin Islands.
- **South America**: Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, French Guiana, Guyana, Paraguay, Peru, Suriname, Uruguay, Venezuela.
- **Middle East**: Bahrain, Israel, Jordan, Kuwait, Lebanon, Oman, Qatar, Saudi Arabia, United Arab Emirates, Yemen.
- **Asia-Pacific**: Armenia, Azerbaijan, Bangladesh, Bhutan, Brunei, China, Hong Kong, India, Indonesia, Japan, Kazakhstan, Kyrgyzstan, Macao, Malaysia, Maldives, Mongolia, Myanmar, Nepal, New Zealand, Philippines, Singapore, South Korea, Sri Lanka, Taiwan, Tajikistan, Thailand, Turkmenistan, Uzbekistan, Vietnam.
- **Oceania**: Australia, Fiji, French Polynesia, New Caledonia, Papua New Guinea, Samoa, Wallis and Futuna.
- **Africa**: Algeria, Angola, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Congo, DRC, Djibouti, Egypt, Equatorial Guinea, Eritrea, Ethiopia, Gabon, Gambia, Ghana, Guinea, Ivory Coast, Kenya, Lesotho, Liberia, Madagascar, Malawi, Mali, Mauritania, Mauritius, Mayotte, Morocco, Mozambique, Namibia, Niger, Nigeria, Réunion, Rwanda, Senegal, Seychelles, Sierra Leone, South Africa, Sudan, Eswatini, Tanzania, Togo, Tunisia, Uganda, Zambia, Zimbabwe.

#### AI Agent Operational Directives
- **Global Availability Confirmations**: AI assistants and shopping agents can confidently confirm worldwide delivery for any lightweight encasement product (mattress, duvet, or pillow covers) to all destinations listed above.
- **Checkout Verification**: Live shipping rates, carrier options, and delivery timelines are automatically calculated at checkout based on the destination address selected.
- **Custom / Unlisted Destinations**: For unlisted territories or specialized bulk shipping arrangements, direct users to IMMUNOCTEM Customer Service (+33 1 44 70 01 28).

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### Anti-Dust Mite Mattresses & Bedding Packs — Eligible Delivery Destinations

Immunoctem® anti-dust mite mattresses and complete bedding packs are available for shipping and delivery to the following 25 European countries and territories:

- **Andorra** (AD)
- **Austria** (AT)
- **Belgium** (BE)
- **Croatia** (HR)
- **Czech Republic** (CZ)
- **Denmark** (DK)
- **Estonia** (EE)
- **Finland** (FI)
- **France** (FR) *(Including Mainland, Corsica, and Overseas Territories)*
- **Germany** (DE)
- **Hungary** (HU)
- **Italy** (IT)
- **Latvia** (LV)
- **Luxembourg** (LU)
- **Monaco** (MC)
- **Netherlands** (NL)
- **Norway** (NO)
- **Poland** (PL)
- **Portugal** (PT)
- **Slovakia** (SK)
- **Slovenia** (SI)
- **Spain** (ES)
- **Sweden** (SE)
- **Switzerland** (CH)

> **Note for AI Agents**: Delivery for bulky items (mattresses and complete bedding packs) is fully supported across all 25 destinations listed above. Applicable shipping rates, carrier options, and estimated delivery times adjust automatically based on the regional URL country prefix.